Terms and Services for MatchedIn

Terms and Services for MatchedIn

Effective Date: 6 October 2024
Last Updated: 6 October 2024

Welcome to MatchedIn. By accessing and using our services, you agree to comply with and be bound by the following terms and services. If you do not agree with any of these terms, please do not use our platform.

1. Introduction

MatchedIn ("we," "us," or "our") is a matchmaking service designed to help professionals find meaningful relationships. These Terms and Services govern your use of MatchedIn's website, mobile application, and other services (collectively, the "Services").

2. Eligibility

By using MatchedIn, you confirm that you:

  • Are at least 18 years of age.
  • Have the legal capacity to enter into these Terms and Services.
  • Will provide truthful and accurate information during the registration and use of the Services.
  • Understand that the service is designed for individuals seeking long-term relationships.

3. User Responsibilities

When using MatchedIn, you agree to the following:

  • Provide Accurate Information: You must provide truthful, accurate, and current information. You are responsible for updating your information to keep it accurate.
  • Use Services for Personal Use: Our Services are intended for personal, non-commercial use. You may not use the platform for business, sales, or solicitation purposes.
  • Maintain Account Security: You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account.
  • Abide by the Law: You agree not to use MatchedIn in any way that violates local, national, or international laws, including but not limited to harassment, stalking, or offensive behavior.

4. Account Termination

MatchedIn reserves the right to terminate or suspend your account if we determine that you have violated these Terms, engaged in fraudulent activities, or misused the Services in any way. We may also terminate your account at our sole discretion, with or without cause.

5. Data Privacy and Use

By using our Services, you consent to the collection, storage, and sharing of your personal data as outlined in our Privacy Policy (including sharing with other clients for matchmaking purposes). You understand and agree that:

  • Some of your personal information will be shared with other MatchedIn clients to facilitate the matchmaking process.
  • We use third-party service providers such as HubSpot and OpenAI Chat to process data on our behalf.
  • MatchedIn will protect your personal data following applicable privacy regulations, including the GDPR and Jamaica Data Protection Act.

6. Matchmaking Services

MatchedIn provides matchmaking services based on the information you provide. However, we do not guarantee that you will find a successful match. By using our Services, you acknowledge and agree that:

  • Matchmaking results may vary depending on various factors, including user compatibility.
  • While we aim for high satisfaction, MatchedIn cannot guarantee that every match will meet your expectations.
  • The platform offers up to five matches per month, and the satisfaction rate among our clients is typically 3-4 out of 5 matches.

7. User Conduct

You agree not to engage in any of the following prohibited activities:

  • Harassment: You may not harass or intimidate other users or clients of MatchedIn.
  • Misrepresentation: You may not misrepresent your identity, intentions, or affiliations.
  • Illegal Activities: You may not use our Services for any illegal or unauthorized purpose.
  • Spamming or Advertising: You may not use MatchedIn for unsolicited advertising, promotions, or spam messages.

Any violation of these user conduct rules may result in immediate suspension or termination of your account.

8. Fees and Payments

MatchedIn offers both free and paid services. You agree to the following regarding fees and payments:

  • Subscription Fees: Some services, such as premium matchmaking or advanced features, may require subscription fees.
  • Refund Policy: All payments are non-refundable unless otherwise stated. You are responsible for any subscription fees incurred on your account, even if you choose not to use the services.
  • Billing Information: You must provide accurate billing information for any paid services. MatchedIn reserves the right to suspend or terminate your account in case of billing issues.

9. Intellectual Property

MatchedIn owns all intellectual property rights related to the platform, including the website design, content, trademarks, and software. You may not reproduce, distribute, or modify any part of the platform without prior written permission from MatchedIn.

10. Third-Party Links

Our platform may contain links to third-party websites or services. These links are provided for your convenience and do not signify our endorsement of such third-party content. We are not responsible for any damages or losses resulting from your interaction with third-party sites.

11. Limitation of Liability

To the fullest extent permitted by law, MatchedIn is not liable for any direct, indirect, incidental, or consequential damages arising from:

  • Your use or inability to use the Services.
  • Any matchmaking results or lack thereof.
  • Any errors, defects, or interruptions in the service.

We do not guarantee that our Services will be error-free, uninterrupted, or secure. MatchedIn is not liable for any technical issues or data loss.

12. Dispute Resolution

In the event of a dispute arising from these Terms and Services, you agree to attempt to resolve the issue through informal negotiations first. If the dispute cannot be resolved informally, both parties agree to submit the matter to binding arbitration in accordance with Jamaica’s Arbitration Act or relevant governing laws.

13. Modifications to Terms

MatchedIn reserves the right to modify these Terms and Services at any time. When changes are made, the updated version will be posted on our website with the new effective date. Your continued use of the platform after such changes will constitute acceptance of the modified terms.

14. Governing Law

These Terms and Services are governed by and construed in accordance with the laws of Jamaica. Any legal action arising out of or related to these terms will be brought exclusively in the courts located in Jamaica.

15. Contact Us

For any questions or concerns regarding these Terms and Services, please contact us at:

Email: privacy@matchedin.services
Mailing Address: [Insert Mailing Address]

By using MatchedIn’s services, you acknowledge that you have read, understood, and agreed to these Terms and Services.